What Actually Causes Missed Calls and Dropped Leads

What Actually Causes Missed Calls and Dropped Leads

Eric Jellerson
Published on: 13/01/2026

The Real Operational Friction It usually doesn’t feel like a “lead management problem.” It feels like a weird, low-grade irritation that shows up in five different places. A prospe

Agentic Insights
When Not to Automate: The Work That Still Needs a Real Owner

When Not to Automate: The Work That Still Needs a Real Owner

Eric Jellerson
Published on: 09/01/2026

The Real Operational Friction Most operational friction doesn’t show up as a single big failure. It shows up as small, repeated breaks that everyone works around. The form gets sub

Agentic Insights
Signs A Role is Ready to Be Replaced

Signs A Role is Ready to Be Replaced

Eric Jellerson
Published on: 06/01/2026

Signs a role is ready to be replaced 2. Opening: The Real Operational Friction (150–200 words) You don’t usually notice a “broken role” all at once. You notice the small frictions

Agentic Insights
From Disconnected Tools to One System: A Practical CRM + Automation Blueprint

From Disconnected Tools to One System: A Practical CRM + Automation Blueprint

Eric Jellerson
Published on: 05/01/2026

A practical blueprint to turn scattered tools into one CRM-driven system. Standardize your pipeline, data, and automations so leads get answered, qualified, booked, and followed up consistently.

Agentic Insights